Returns & Exchanges

At Addicted to Tools, we stand behind the quality of our equipment and offer a 30-day return policy to ensure you have the right gear for your projects. If you are not completely satisfied with your purchase, we provide a streamlined process for returns and exchanges on all eligible items.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the unused tools in their original packaging, ensuring all manuals, accessories, and protective inserts are included.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.

• 4.
  Receive Refund or Exchange

  Once our technicians inspect the returned items, we will process your full refund or ship out your exchange replacement within 5 business days.